Sitting at a Saskatoon dealer

[bucket]

Worse yet is when the manufacturer issues a service bulletin to the0 dealers and no parts.

15 dollars worth of orings and its a 3 hour trip to get parts.
And no one knows shit.

They have millions in machinery inventory and 2 cents worth of parts.

[WiltonRanch]

Dealer we patronize are an exception for parts availability. After hour callouts are no problem as partsmen on call get the fee. They’re eager to help. Most stuff that commonly craps the bed at harvest is well stocked. The deadhead down the road didn’t stock baler bands in hay season. I’m afraid of owning case for that reason but I’ll give em credit for improving. Other couple dealers are decent. Guys from other towns where a particular magnate owns a bunch of dealerships come here for parts. Jimmy better go back selling cars cause he’ll run Deere’s reputation and sales into the ground.

[Goodtime]

Red place opens at 7.

Does the red dealer in Saskatoon still charge a $75 fee to get parts after hours?

[Partners]

If you run Red stuff.
Hergotts in Humboldt is amazing..

[6V53]

If you run Red stuff.
Hergotts in Humboldt is amazing..

Especially when we had bus service.

[shtferbrains]

If ordered by 4pm came on the bus at 11pm.
You could get them to adress it to yo and pick it up at the depot that night.

[Old Cowzilla]

JD best CASE IH good too NEW HOLLAND not bad AGCO CAT guys struggle.

[helmsdale]

Honestly I can't fault our local lately. Done a bang up job under extenuating circumstances. I just hope our new parts manager doesnt burn out.

Our dealership is YOUNG! I'm 35 and the entire damned store with the exception of the sales manager and I think the Shop foreman are all younger than I am. For all the grief everyone gives to the younger generation, I'd say that place, and those individuals have really answered the call.

For background, we had an EXCELLENT parts manager with 35 or so years of experience in the Industry and he wasn't afraid to tell RME management to go pound sand. Our youngest parts guy who trained up really well, ended up with a job offer from another RME in Red Deer where his fiancée had an excellent oil-patch job, so manager told him he'd be stupid not to take it, and they'd put in the hours necessary until they could find a replacement. I certainly don't fault that decision. Then a month or two later, the parts manager finally gets into the doctor for issues that had been plaguing him for months, and once he's fired through the system he gets diagnosed with stage 4 cancer! That leaves us with 1 parts guy who's younger than me! That bugger didn't leave the dealership for the better part of 6 or 7 months... We used to bug him that he must have a cot in the back. Need a part at 9pm on a sunday during seeding? No worries, it'll be sitting out on the loading dock with your name on it. I don't even want to guess how many hours he clocked between february and the end of july. I'd be out on the tractor spraying or seeding and, RME would email me at 11pm saying that a transaction had just been processed.

They finally have found him some relief with another local hire that again I'm sure is younger than I am. The bugger needs it! Stock seems to be mostly acceptable, alot of shipping expenses are waived, and full MSRP is only a suggestion.

Keep up the good work lads and lasses!

[AC man]

If you run Red stuff.
Hergotts in Humboldt is amazing..

I agree with you! Hergotts definitely knows how to keep their customers.

[WiltonRanch]

These conglomerate dealership groups will run brands into the ground. Like I said before about the particular outfit they don’t have an idea about ag needing good parts and service. There’s only so many good days you can do stuff and if you break you need to be up soon. It’s not about having every part but knowing what’s running in the country and what breaks the most at points of the year. Like local NH dealer putting a pallet bin of guards in the showroom the start of July or Deere dealer stocking extra rotor belts in a tough year. Big dealer groups can be tone deaf and not provide this support. Thought parts were a cash cow but obviously they don’t see it that way.